Privacy policy Your data, kept simple.

Who we are

EditBros is a video editing agency managed by Prisha Production, with a head office in Burlington, Ontario (Canada). For any question about your information, email Anjali@prishaproduction.com.

What we collect and why

When you contact us

Our contact form doesn’t send anything to our servers. It opens your own email app with the details you typed, and you decide whether to send it. When you email or call us, we receive what you choose to share (for example your name, email address, company and project details) and use it to reply, to send a quote and, if you hire us, to deliver your project.

When you book a call

Calls are booked through Calendly. The booking calendar on our contact page is loaded from calendly.com when you open that page, so Calendly receives your IP address and browser details and may set its own cookies, even if you don’t book (see Calendly’s privacy notice ↗). If you book, Calendly passes us your name, email address, the time you picked and anything you write in the booking form, and we use them to prepare for and hold the call.

When you pay for a plan

Plan payments are handled on Stripe’s checkout pages, so we never see or store your full card number. Stripe shares your name, email address, billing details and what you bought with us, and we use them to run your plan and keep our accounting records.

When you visit

Like any website, this one is served by our web host, Hostinger, which automatically records each request in server logs: your IP address, browser, the page requested and the time. We use these logs only to keep the site running and secure.

Website analytics

We use Google Analytics 4 to understand how this website is used: which pages are viewed, how far people scroll, which links they click, roughly where visitors are (country and city), which device and browser they use, and how they found us. We use this only to improve the site. Google Analytics doesn’t log or store IP addresses, and we’ve turned off Google signals and ad personalisation.

Google Analytics normally sets first-party cookies (named _ga and _ga_…, kept for up to two years) to recognise returning visitors. If you visit from the European Economic Area, the UK or Switzerland, we run it without cookies, so it can’t recognise you on a later visit. Your browser still sends Google the pages you view and your browser and device details and, as with any web request, your IP address, which Google says it uses only to estimate your location and then discards.

You can block these cookies in your browser settings or install Google’s Analytics opt-out add-on ↗. Google explains how it uses data from sites that use its services ↗.

Videos and links

Our videos open on YouTube, which has its own privacy policy. The pictures and fonts on this site are served from our own host.

Why we’re allowed to use it

If you’re in the European Economic Area, the UK or Switzerland: we use your enquiries and bookings to answer you and, if you hire us, to perform our contract with you; we keep payment records because tax law requires it; and we run this website, including its server logs and analytics, on the basis of our legitimate interest in keeping it working and improving it. You can object to that at any time by emailing us.

Who we share it with

We don’t sell your personal information. We share it only with the services that help us run our business: our web host (Hostinger), our email provider, Google Analytics, Calendly, Stripe and the file-sharing service you use to send us footage (such as Google Drive, Dropbox, Frame.io or WeTransfer), and only for the purposes above. Our team works from Canada, the USA and India, and some of these services process data in other countries, so your information may be handled outside your country.

How long we keep it

We keep enquiry emails and project files while we work together and for as long as we need them for our records. Detailed Google Analytics data is deleted automatically after two months; after that only aggregated totals remain in reports.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct or delete it, or ask us to stop using it. Email Anjali@prishaproduction.com and we’ll reply within 30 days. Depending on where you live (for example the EU, UK, California or Canada), you may also be able to complain to your local data protection authority.

Changes

If we change how we use your information, we’ll update this page and the date at the top.